Многоканальный телефон:
+7 (495) 287-69-33
Режим работы:пн.-пт.: 09:00 - 18:00, сб.-вс.: выходные дни

Subscriber service of computers

Subscriber service of computers often name a fashionable word "IT-outsourcing", this concept has come to us from foreign practice of business dealing. Principals of the commercial organizations all over the world try to earn the maximum quantity have arrived by abbreviation of costs, both on internal, and on exterior business processes of the company. Computer outsourcing became one of such tools.

Problems with computers in the organization

In the small and average organizations where there is a system administrator, from staff it is possible to hear often about problems with computers and the software. Widespread problems: slowly works or the computer hangs up, the Internet doesn't work, doesn't print the printer, the bank-client nobody to install and adjust, doesn't go or the corporate electronic mail doesn't reach. In the decision of this points in question employees, as a rule, are engaged, and isn't always successful. It is not necessary to forget and about time which they spend for not profile occupation, how many the useful operation they could fulfill at the serviceable technics and tuned programs?
 

Advantages of subscriber service

Primary benefit of subscriber service is abbreviation of costs. It is not required exact mathematical calculation to compare expenses for the regular system administrator and IT-outsourcing services, the regular expert gets wages from which it is necessary to pay taxes, don't forget about sick-lists, and a holiday money. The system administrator can be ill or is banal something not to know, while in the company which are professionally engaged IT-outsourcing, always there are the qualified experts working under the replaced schedule.

It is more favourable than service of IT-outsourcing in the price and quality. Computer outsourcing - the new approach in the management, directed on abbreviation of the costs, many modern principals of the companies already have selected the given approach to sharing of professional zones of responsibility. The prices for subscriber service of computers are resulted more low in the form of the description of tariff plans.

System administration of computers of the organizations - one of the main directions of our business, our operation by which we do professionally!

Read article on a subject: "What for the system administrator is necessary?".

Forget about problems with computers, office equipment and the software after contract signing on subscriber service! To download the contract.

Departure of the technology professional for IT-audit carrying out before the contract inference on subscriber service is carried out free of charge!

To send request about services of subscriber service of computers
Will call by phone or send the request from a site.

 

Rates of subscriber service of computers

Rate 1 - "Economical"
 

Cost of services in the tariff plan
to 5 computers 133.3 $ in a month
from 6 to 11 computers 20 $ for 1 computer in a month
from 12 to 20 computers 18.3 $ for 1 computer in a month
Server under control of server OS Windows (DNS, Active Directory, Application, File Server, DHCP) 93.3 $ in a month
Server under control of server OS ОС Linux, Apple or others (DNS, Active Directory, Application, File Server, DHCP) 116.3 $ in a month
The emergency departure 50 $

The rate description
Cost includes only operations by means of remote access (see determination remote administration) + 1 departure for initiating survey of computers and setting of the special software (if it is necessary).
It is expedient to use in the presence of technical possibility of remote connection and for an amount of computers no more than 20 pieces.

Principal views of operations under the tariff plan

  • remote administration about the help the Internet
  • consultations by support phone
  • adjustment of the software by means of remote access
  • check on viruses, update of anti-virus bases
  • creation of backup copies of the essential information
  • the general consultations of staff on system operation
  • other actions for equipment and software maintenance in working order

Rate 2 - "Standard"
 

Cost of services in the tariff plan
to 5 computers 250 $ in a month
from 6 to 10 computers 26.6 $ for 1 computer in a month
from 11 to 20 computers 25 $ for 1 computer in a month
over 20 computers the price contractual
Server under control of server OS Windows (DNS, Active Directory, Application, File Server, DHCP) 116.6 $ in a month
Server under control of server OS Linux, Apple or others (DNS, Active Directory, Application, File Server, DHCP) 150 $ in a month
The emergency departure 66.6 $

The rate description
The rate approaches for small office with number of computers no more than 30. Into cost of operations within the limits of a rate enters:
1 planned departure in a month (the amount of planned departures can be changed at the contract inference);
1 free departure of the technology professional for initiating survey of computers.

Principal views of operations under the tariff plan

  • inventory of computer technics
  • setting any* the software from distribution kits of the customer
  • framing of rules of intracorporate protection given, both personal, and commercial
  • consultations concerning acquisition of computers and computer hardware, and also the license software
  • diagnostics of serviceability of an IT-infrastructure
  • monitoring of serviceability of databases and a specialized software
  • technical support by phone and electronic mail
  • administration about the help the Internet
  • check on viruses, update of anti-virus bases, removal of viruses in case of infection
  • creation of backup copies of the essential information (the variant of signing of special application to the contract on responsibility in case of a loss of the information and not disclosure of the corporate data of the customer is possible; in this case service cost can change, please, contact the manager...)
  • the general consultations of staff on system operation
  • other actions for equipment and software maintenance in working order

* - except the difficult specialized software (as a rule, banking registration systems, the distributed client server applications concern such class of programs with non-standard system of protection and other).

Rate 3 - "Maxi"
 

Cost of services in the tariff plan
to 5 computers 330 $ in a month
from 6 to 10 computers 40 $ for 1 computer in a month
from 11 to 20 computers 33.3 $ for 1 computer in a month
over 20 computers the price contractual
Server under control of server OS Windows (DNS, Active Directory, Application, File Server, DHCP) 266.6 $ in a month
Server under control of server OS Linux, Apple or others (DNS, Active Directory, Application, File Server, DHCP) 316.6 $ in a month
The emergency departure 116.6 $

The rate description
Rate for the companies which appreciate the VIP service and constant uninterrupted serviceability of an IT-infrastructure. Priority of performance of any operations within the limits of the contract, round-the-clock technical support by phone and electronic mail (the variant of round-the-clock support in a mode online through the Internet is possible) including the days off and holidays. The selected technology professional.

Principal views of operations under the tariff plan

  • remote administration about the help the Internet
  • consultations by support phone
  • adjustment of the software by means of remote access
  • diagnostics of serviceability of an IT-infrastructure
  • check on viruses, update of anti-virus bases
  • creation of backup copies of the essential information
  • the general consultations of staff on system operation
  • monitoring of serviceability of databases and a specialized software
  • other actions for equipment and software maintenance in working order

Determinations of subscriber service

Planned visits
In working order IT-infrastructures are necessary for maintenance planned visits. During planned visits coming managers perform regulated operations on maintenance of serviceability of all computer devices: reserve copying of the important data, update anti-virus databases, cleaning of systems from unnecessary temporal files, etc. Depending on the selected tariff plan an amount of planned visits can vary.

The emergency departures
The emergency departure - the unscheduled request for elimination of any computer malfunction, normally emergency departures are paid separately from monthly cost of a monthly fee. The prices for the emergency departures are fixed in application to the contract.

Remote administration
The fastest method to eliminate malfunction or something to adjust on organization computers. Our technology professionals are connected through the Internet to the necessary PC and perform operations far off. In some minutes after reversal our experts will be already ready to performance of administration tasks. As the remote access program it is used TeamViewer.

Single services

As to spite, the computer today doesn't boot, doesn't start windows, the accounting computer or the server hangs up, and your regular manager hasn't come to work - it doesn't matter, address in our department of subscriber service, we will perform single operations on in advance made price-list. The inference of the long-term contract of subscriber service isn't required.
 
Some principals of the companies argue as follows - "what for to me to pay every month a monthly fee when I can cause the expert upon breakage and pay only for necessary operation on malfunction elimination", really share of common sense is present at it, but so people far from information technologies normally think, a reef - the effect of suddenness, breakage normally happen, when nobody waits for them, at the most inappropriate moment, even our experts can not have time to eliminate the emergency problem with computers in the given period. Think that malfunction could and not arise in case of planned operations on subscriber service...
 
What model of payment to select to solve to you, we offer both variants.
There were questions? Ring, write!
 
All computer services presented on given page, aren't assessed with the VAT, on the basis of chapter 26.2 NK the Russian Federation.
 
To download the full price-list on subscriber service and single services in Adobe Reader format